Telehealth Consultations

Telehealth Services at ProHealth Family Medical Centre Tooradin

Accessible Healthcare, Wherever You Are

We know that making a trip to the clinic isn’t always easy. With our Telehealth Consultation Service, you can connect with our skilled General Practitioners from anywhere—whether you’re at home, work, or on the go—ensuring you receive quality medical care with ease and convenience. Our telehealth services provide expert consultations, prescription management, medical advice, and follow-up care without the need for in-person visits. Designed for busy schedules, mobility concerns, or unforeseen circumstances, our virtual consultations offer a secure, confidential, and efficient way to prioritize your health from the comfort of your location.

What is a Telehealth Consultation?

A Telehealth Consultation is a virtual appointment where you can speak with your doctor via a secure video or phone call. It is a convenient and effective way to manage routine medical concerns, follow-ups, and prescription refills without having to visit the clinic in person.

How to Prepare for Your Telehealth Appointment

To ensure a smooth and hassle-free telehealth experience, please follow these simple steps:
Step 1

Download the MyPractice App

1. Before your consultation, make sure you have downloaded the MyPractice App from mypracticeapp.com.au .

Step 2

Ensure a Stable Internet Connection

A strong and stable internet connection is essential for a seamless video consultation. If you experience any issues, you may switch to a phone consultation as a backup

Step 3

Find a Quiet and Private Space

Choose a quiet environment with minimal distractions so you can have an uninterrupted discussion with your doctor.

Step 4

Prepare Your Medical Information

Have your Medicare details, medication list, and any relevant health records ready to discuss with your doctor.

Step 5

Log in and Join the Call on Time

At your scheduled appointment time, log in to the MyPractice App and follow the instructions to join your telehealth consultation.

MyPractice App allows you to:

What Can Telehealth Help With?

Telehealth consultations are a convenient way to address a variety of healthcare needs, including:

For urgent medical issues or emergencies, please call 000 or visit the nearest hospital immediately.

Book Your Telehealth Appointment Today!

To schedule a telehealth consultation, call us at (03) 8595 7656 or book online through our website. Experience convenient, professional, and patient-focused care—wherever you are!