To ensure your telehealth appointment can be bulk billed through Medicare, you must complete the Assignment of Benefit (AOB) consent.

If consent is not provided during online booking, you will receive an SMS from Best Practice requesting your consent, followed by a reminder if it has not been completed.

If the consent is not completed by the next business day after your consultation, Medicare does not allow us to process the appointment as a bulk-billed service. In this case, an invoice will be issued for payment.

To avoid receiving an invoice, please complete the consent request as soon as you receive the SMS.

If you have any questions, please contact our reception team for assistance.